Back to home

Privacy Policy

At SingleAxis, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our AI evaluation services.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

  • Client Information: Company name, contact details, billing information, and project requirements.
  • Evaluation Data: AI outputs, conversation logs, and system responses submitted for evaluation.
  • Evaluator Information: Name, email, expertise areas, availability, and performance metrics.
  • Technical Data: IP address, browser type, device information, and usage analytics.

2. How We Use Your Information

The information we collect is used to:

  • Provide, operate, and maintain our AI evaluation services.
  • Match evaluation projects with qualified subject matter experts.
  • Generate Evidence Reports and actionable insights for clients.
  • Process payments and manage billing.
  • Communicate with you regarding projects, updates, and promotional content.
  • Improve and personalize our services based on usage patterns.

3. Data Handling for Evaluations

Client data submitted for evaluation is handled with strict confidentiality:

  • Evaluation data is only accessible to assigned evaluators and necessary platform staff.
  • All evaluators sign confidentiality agreements before accessing client data.
  • Evaluation data is retained only for the duration necessary to complete the project and deliver reports.
  • Clients may request deletion of their evaluation data upon project completion.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Evaluators: Necessary project details to complete assigned evaluations.
  • Service Providers: Trusted partners for payment processing, cloud hosting, and analytics.
  • Legal Requirements: When required by law or to protect our rights and safety.

5. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security audits.

6. Your Data Protection Rights

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your data (subject to legal and contractual obligations).
  • Opt out of marketing communications at any time.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyse usage, and deliver personalised content. You can manage cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: